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 How much time with anticipation I should make my reservation?
 
 How can I get from the Rivera Maya to your departure pier?  
 How can i get to island boat adventure offices in isla mujeres?  
 Why I should pay the Nacional Park tax?  
 Not all in our groups would like to swim or fish in your activities - Do they could be considered    guests?  
 Why eights years old is the limit age for Swim with Whale Sharks?  
 My 15 years old daughter could be considered as an adult responsible to swim with my son    often?  
 Is there a place where I can keep my personal stuff during the activities?  
 Do we need extra money?  
 I made a reservation for an activity but I need to change the dates what that I have o do?  
 I Change my plans and I need to cancel my reservation Do I get I refund?  
   
   
How much time with anticipation I should make my reservation?  

We recommend request your room as soon as possible to confirm it. We usually get out of room four months before starts.
Book Now! You will have the opportunity to choose the date and the schedule of your preference.

 
   

How can I get from the Rivera Maya to your departure pier?

 
Get a cap from your hotel to Punta Sam pier. Two miles north of Cancun city. Or you can hire transportation with us at USD$30 per person round trip.

Phone calls from North America 01152 988 877 1671
Worldwide 00 52 99 88 77 1671
In Mexico 01 99 88 77 1671
Email to: info@islandboatadventure.com
 
   
How can i get to island boat adventure offices in isla mujeres?  
Take a one dollar red cap from downtown and ask for gin and Tonic Gym located behind secondary school Col. Electricistas. Two mills south of downtown behind secondary school. There it is.

If you made a reservation through our sale department via internet you should receive information about how you can get to our premises, please contact us in case you haven’t receive this information info@islandboatadventure.com
 
   
Why I should pay the Nacional Park Tax?  
Its money of the Federal Governments who administrates and protect The Nacional Natural areas.  
   
Not all in our groups would like to swim or fish in your activities Do they could be considered guests?  
Of course ask for special fees for guests.  
   
Why eights years old is the limit age for Swim with Whale Sharks?  
Even when kids swim very good this interactive program requires certain physical force And we suggest 8 years old as the minimum age for Swim with Whale Sharks.    
   
My 15 years old daughter could be considered as an adult responsible to swim with my son of ten?  
We sorry but the accompanied adult should are 18 years old at least.  
   
Is there a place where I can keep my personal stuff during the activities?   
We have lockers on premises with a key that you can get free. Only a deposit of ten dollars is required in case you lost your key we charge them as a fee to change the lock.    
   
Do we need extra money?   
You can buy Souvenirs, t-shirts, photographs, camera films, sun glasses and biodegradable suns protection lotions, on premises also for your drinks during meals programs and tips which are not included during your activities.   
   

I made a reservation for an activity but I need to change the dates what that I have o do? 

 
Please contact our reservation office at the following addresses. We will have the pleasure to look for availability dates. If you are already in Mexico please contact us by your self we have english speakers personal.

Phone calls from North America 01152 988 877 1671
Worldwide 00 52 99 88 77 1671
In Mexico 01 99 88 77 1671
E-mail to: info@islandboatadventure.com 
 
   
I Change my plans and I need to cancel my reservation Do I get I refund?    
There is not refund in unused services or canceled by clients.